Device Drop-In With Connor West At North Birmingham Regional Branch Library Happens Every Friday

"Why can't I get my Bluetooth ear buds to connect to my tablet?" "My friend sent me a file that I can't open...what is a PDF?" "I just got a new phone, and everything is different from my old one. I can't find anything!" We have all been there a time or two.

No matter how tech proficient we think we are, there's always something new to learn. Tech companies update things constantly, and for those of us who rely on consistency to stay on top of things, it can be maddening. Especially when they hide what was once a useful feature in a labyrinth of menus.

But don't fret! For every problem there is a solution. That's why Connor West at the North Birmingham Regional Branch Library is here to help. Every Friday from 2:30 to 5:30 he hosts "Device Drop-in" at the branch. 

During that time, Connor is available for you to bring in any of your portable devices, from laptops to tablets or phones, and give assistance with whatever you've been struggling with. 

Some examples of what Connor can help you with are as follows:

• Setting up your email

• Password protection or biometric login setup

• Connectivity with other devices or peripherals

• General operating system instruction

• Downloading library service apps such as Libby and Hoopla to help you get the most out of your library card

Also, if you have a pressing issue and can't wait until Friday afternoon, come by the North Birmingham Library anytime to see Connor for help. We're here to serve you anytime. The library is located at 2501 31st Avenue North, and our phone number is 205-226-4025.

By J. Michael Coe | Library Assistant Ⅲ, North Birmingham Regional Branch and Inglenook Branch Libraries